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Customer Survey

 

How was your move with
Lange Moving Systems?
Agent for Arpin Van Lines

We are constantly striving for customer satisfaction. As someone who has recently moved with us, you’re in the best position to tell us how we’re doing. Please take a few minutes to answer the following questions. Your comments as well as your satisfaction are very important to us. Thank you for your time and comments.

  1. (required)
  2. Sales Representative:
  3. Regarding the sales representative who completed the pre-move survey/estimate, please rate the following:
  4. 1. Attitude
  5. 2. Professionalism
  6. 3. Knowledge
  7. Packing
  8. Regarding the packing crew, please rate the following:
  9. 1. Appearance
  10. 2. Professionalism
  11. 3. Dependability
  12. 4. Attitude
  13. 5. Cleanliness of vehicle
  14. 6. Care in moving and loading the van
  15. 7. Quality of their helpers
  16. Delivery/Unpacking
  17. Regarding the delivery / unpacking crew, please rate the following:
  18. 1. Appearance
  19. 2. Professionalism
  20. 3. Dependability
  21. 4. Attitude
  22. 5. Care in moving your furniture
  23. 6. Quality of their helpers
  24. 7. Cleanliness of vehicle
  25. 8. Care taken in vehicle unpacking
  26. 9. Care taken in assembling your furniture
  27. If you were to move again, would you consider using Lange Moving Systems, Inc.?
  28. Please use the space below for any additional comments you may have regarding your move with Lange Moving Systems, Inc.
 

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